Media Partners

Our media partners cover the entire spectrum of CX from research, to multimedia and recruitment as well as membership organisations and online portals that deliver great customer experience insights.

If you would like to partner with us, please get in touch today.

AboutMatch | Read more

AboutMatch is the smart way to find suppliers to meet your Customer Experience needs. Simply enter your requirements for a product or service in our free-to-use website and, presto, get matched with vendors who can help.

African Independent | Read more

African Independent magazine is a pioneering resource content publication, with its own news website, that seeks to change the narrative of the African continent by presenting the true and deeper stories driving the African sphere.

Ask Afrika | Read more

Ask Afrika Group is the largest independent South African market research company. The company focuses on local relevance, benchmarked against the global context, and is also a member of European, Market Research Organisation (ESOMAR). Apart from its large South African footprint, Ask Afrika Group also operates in a dozen other African countries. See website

Chartered Institute of Customer Management | Read more

Chartered Institute of Customer Management is a global customer service and call centre organisation currently represented in three continents through its global implementation and certification partnership network. CICM aims to inspire the achievement of the highest standards of professionalism in all aspects of customer service in every international market. See website

CPD | Read More

With over 500 accredited providers across 22 countries, join the CPD Standards community and become accredited. See website

Custerian | Read More

We distill why people want to deal with you in preference to competitors. We engage and align your colleagues to new agile ways of working, that improve performance, by removing unproductive cost - whilst branding from the inside out -
in four self contained stages.

Fast Company SA | Read more

Fast Company SA inspires a purpose-driven network of innovators who embrace a common vision that business should be a force for positive change in the world. We encourage our readers to think beyond traditional boundaries and create the future of business. | Read more is the UK’s leading online community of customer-centric professionals, with over 100,000 registered members from the worlds of sales, marketing, CRM, customer experience and customer service. See website


A happy customer is worth gold. Let us help you to understand your customers and create better customer experiences to make your company stand out and leave your competitors far behind.

The Customer Relationship Management Academy of Asia (CRMAA)

The Customer Relationship Management Academy of Asia (CRMAA) is a global network for CRM and CX businesses and professionals with the innovative and avowed aim of developing the concept of Customer Experience and Customer Centricity in Asian countries.

TLF | Read more

The Leadership Factor are customer survey specialists. We conduct over 500 surveys each year, helping organisations improve their customers' experience, satisfaction and loyalty. See website

WhichVoIP | Read more

Largest news, information and comparison website exclusively for Telecommunications and Connectivity in South Africa. Established in 2009, has grown to become the largest independent Telecoms news, comparison and information platform in South Africa.