The European Customer Experience World (ECEW) forum was run on 20th and 21st May, 2009 at the Radisson Edwardian Hotel in Heathrow.

For more information visit: www.ecew.co.uk

The Customer Experience Forum was also run on Tuesday 28th April, 2009 at the Holiday Inn, Bloomsbury, London.

For more information visit: www.customerexperienceforum.co.uk