Robots, Job Losses and the Secret not revealed

How will RPA (Robotic Process Automation) affect your daily business operations?

What do you need to do to ensure that your business is ready to meet the digitised customer?

Will the robot, in fact, cause job losses or is there a secret not revealed?

How will you integrate the employee and customer experiences in a business driven by robots?

What about online securities, CX strategies, customer service gaps, neuroscience, social media, customer journeys, how do other businesses deal with these challenges?

Robot Job Losses

These are just some of the questions that will be answered at the 2017 Customer Experience World Conference at Prospero House in London on the 23 – 24 May. 

This might be the very last opportunity you have, to gain a full understanding of the impact of the next wave of the digitised customer experience on your business. 

We have a few seats left and registration is still open. Our aim is for attendees to leave the conference with ideas that go beyond today’s best practices - ideas that have never been explored in a traditional conference before. Do not miss this opportunity!

Jeremy Nicholson, writer and broadcaster with thirty years on TV and radio, the chairperson of CEW2017 will introduce ten of the world’s top celebrity keynote speakers, authors, thought leaders,  and CEO’s. Industry experts dedicated, committed and motivated to teach and assist the delegates to gain knowledge and full understanding of how to deal with the digitised customer experience and expectation.

If you have registered already remember your Homework - No-one likes homework!! However, in order to get the maximum benefit on Day 2’s Workshops, we would like you to identify a process for your business that you believe can be digitised! The only rule is that it must be beneficial to the end CX, or increase revenue, or decrease cost. Ideally all three! 

This might be the very last opportunity you have, to gain a full understanding of the impact of the next wave of the digitised customer experience on your business. 

Join us, Register Now and Gain an in-depth understanding of the Next Wave of Customer Experience Management, with an exclusive hands-on approach at the unbeatable prices. 

Looking forward to meeting you at Prospero House, London, 23 – 24 May 2017 where The Focus Group offers these insights - and MORE.

Book NOW to avoid disappointment!



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