CEW B2B 2020

CX has become and continues to be a strategic differentiator in the B2B space. A companies ability to retain customers is just as, if not more, important than acquiring new customers. The cost of nurturing customers is generally lower than the cost of acquiring new customers. A compelling Customer Experience strategy not only retains but also grows customer loyalty and therefore business revenues.


    • £597.00
    • No# of Delegates:

    Included is:

    • One days attendance at CEW B2B on 13th May 2020 

    • Full access to all speaker and interactive sessions

    • Buffet lunch 

    • Refreshments throughout

    • Post-event access to all event presentations on our website

    • Post-event access to videos of the event on our website

    Attend with Colleagues

    Customer Experience World attracts a wide spectrum of people from within organisations. Why not take advantage of our group discounts and attend with some colleagues and make your experience as tailored as possible.

    In attending with your team, the impact on your organisation can be strengthened by bringing back the energy and ideas of the shared experience.

    If you would like to discuss your registration prior to booking, please call us on +44 (0)121 709 3938 or email: info@thefocusgroup.org.uk

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