Come and find your lightbulb moment

Only 30% of customer experience programs are a success. Why is that? What’s the secret sauce? And how can your business land among that 30%?

CEW Europe 2020, the premier customer success conference series comes to London on the 12th May and we are pleased to announce CEW 2020 B2B will be held in London on the 13th May.

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We believe customer experience done well, benefits customers, employees, stakeholders and shareholders, thus amplifying all round success.

Customer Experience World Events has provided 18 years education at the forefront of Customer Experience for executives who want to magnify customer experience while maximising returns. The events provide practitioners and executives with useful, real-world examples of how to scale CX as a competitive advantage for their business. 

Looking forward, designing and delivering an experience that delivers both rational and emotional objectives won’t be a "nice to have", it will be a critical capability to effectively differentiate your products or services.

Our conference content has been developed with the support of leading brands' CX practitioners to ensure that it provides value and cross industries best evidenced practices for those who are looking to start, accelerate, sustain or reboot their programmes. 

Improving the customer experience and validating long term customer and business success, requires the development and implementation of the necessary capabilities.  

CEW2019 is the 1 day premier customer experience event where Practitioners and Consultants, from all over the globe, share their customer success insights, foresights and hindsights. This is a CPD certified event and delegates can expect to learn from a master class as well as keynotes, presentations and case studies.